Dwell

Dwell Support — publication draft

Not published. Final contact and legal identity are unresolved.

Get help

For app issues, data export or deletion help, account access, privacy requests, moderation appeals, or feature feedback, contact:

Support email: support@mimitwin.app

Response expectation: we aim to respond within 2 business days; safety and privacy reports are prioritized.

Legal entity: Dwell is operated by Social Intelligence Labs Inc, a Delaware company (“Social Intelligence Labs”).

Include with a report

Provide the app version, iOS version, device model, approximate time of the issue, and a description that does not include credentials or another person’s precise location. Use TestFlight’s feedback flow for beta screenshots and crash context.

Do not email APNs keys, Apple Account passwords, identity tokens, App Attest material, exact home coordinates, or sensitive-place details.

Safety and privacy

Use in-app block/report controls for another user’s content. If someone is in immediate danger, contact local emergency services. Dwell is not an emergency or live-person tracking service.

Privacy Policy: https://dwell.mimitwin.app/privacy

Privacy choices: available in the app’s Privacy Center (You tab -> Privacy).

Terms: https://dwell.mimitwin.app/terms

Community Guidelines: https://dwell.mimitwin.app/community-guidelines

Support URL: https://dwell.mimitwin.app/support